Privacy Policy for [Between Realm VR Experience]
Effective Date: 26/11/2024
Immersive Realms is committed to protecting the privacy and personal data of our participants, customers, and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your data in compliance with the Personal Data Protection Act 2012 (PDPA) of Singapore.
1. Scope of Policy
This Privacy Policy applies to all personal data collected during your interaction with our services, including ticket purchases, participation in the VR experience, and communications with our team.
2. Collection of Personal Data
We may collect the following types of personal data:
- Identification Details: Name, date of birth, NRIC/Passport number (if required for verification).
- Contact Information: Email address, phone number, mailing address.
- Payment Information: Credit card or other payment details for ticket purchases.
- Participation Data: VR experience session details, feedback, preferences, or surveys.
- Technical Data: IP addresses, device information, and analytics related to your interaction with our website or VR systems.
3. Purpose of Data Collection
We collect and use your personal data for the following purposes:
- To manage ticket sales and bookings.
- To provide and enhance the VR experience.
- For safety and security, including health disclosures if necessary.
- To comply with legal or regulatory requirements.
- For internal analytics and research to improve our services.
4. Disclosure of Personal Data
We may disclose your personal data under these circumstances:
- To service providers or third-party vendors for ticketing, payment processing, and technical support.
- To law enforcement or regulatory authorities as required by law.
- To our business partners for co-marketing purposes, with your consent.
We do not sell or rent your personal data to third parties.
5. Data Security
We implement robust security measures to protect your personal data against unauthorized access, loss, or misuse, including:
- Encryption of sensitive data during transmission and storage.
- Access control systems to restrict access to personal data.
- Regular security audits and compliance reviews.
6. Retention of Personal Data
Your personal data will be retained only as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements. After that, the data will be securely deleted or anonymized.
7. Your Rights
Under the PDPA, you have the following rights:
- To access the personal data we hold about you.
- To correct inaccuracies in your data.
- To withdraw consent for specific uses of your data.
- To request the deletion of your personal data where applicable.
To exercise these rights, please contact us using the details provided in Section 10.
8. Use of Cookies
Our website may use cookies to enhance user experience and track website usage. You can manage or disable cookies through your browser settings.
9. Third-Party Links
Our website or communications may include links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies independently.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: marketing@dfexperiences.com
Phone: 6756 2928
Address: Woodlands Spectrum 1, 2 Woodlands Sector 1, #03-21/23 2, Singapore 738068
11. Updates to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. Any updates will be posted on our official website and will take effect upon posting.